How can I help you today?

If you have questions about products, your order, what you should use, how to find or do something on the website, I have the answers!

Where is Face Paint World?

location of Face Paint World shop

Here are some quick answers:

The Face Paint World shop is in our house in Mt Colah on the northern edge of Sydney. You’ll get the full address when you make an appointment to visit.

Read more on our FAQ page

Most orders are posted same day or within 24 hrs (business days only of course) but delivery time varies.

Please see the Shipping Information of our FAQ page for more information.

If you’ve only just placed the order and realised there’s something else you need, go ahead and place an order for the additional items. Select “Combine with previous order” at checkout so there’s no extra postage costs.

If the additional items are not likely to fit in same satchel or we’ve had time to pack your initial order please phone or text Kylie-Anne on 0410 050 782 to check before placing second order.

Postage costs will be shown on the cart page calculated according to the weight and size of products in your cart and destination country.

Read more on our FAQ page

You will be emailed tracking and a PDF invoice but you can also look up tracking here (you’ll need your order number) and you can find  your invoice here (if you are logged in).

Please see our FAQ page  then get in touch with us.

Got more questions?
Try our FAQ page

I love helping my customers and I will respond soon.

Get in touch.
I'm not as scary as I look!

    Text or talk to me on 0410 050 782

    Email: info(at)facepaintworld(dot)com(dot)au

    I’m available to answer your call, text or email

    Mon-Sun: 10am – 10pm